Frequently asked questions

Choose a product from the different categories, color, if necessary fill and size select, add to cart and follow the instructions.

Free standard shipping available within Germany. Cozydunes works with DPD and DHL

24h Express Delivery within Germany and Shipping within Europe 30.00 Euro are available, please contact us at hello@cozydunes.com for more information.

Paypal, Credit Card, Bank-Transfer

The delivery time for products which are on stock usually takes 5-10 workdays. The shipping time for Custom made products varies so please feel free to contact us directly. 

For returns and exchanges, please contact us at hello@cozydunes.com.

The statutory right of revocation of 14 days applies.

All Cozydunes products have a removable cover that can be washed or cleaned.

Please refer to the washing instructions on the product page or on sewn-in washing labels in relation. 

We sometimes offer refill packs depending on available supply. Please contact us at hello@cozydunes.com.

Filled Inlets can be ordered.

We can make cushions according to your ideas, for example:

- with special dimensions in specific or personalized colors and fabrics

- with printed logo or design on the cover

We work together with designers and businesses for their special projects.

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